Thinking Machines Lab
Safety Operations Lead
$250K–$300K
San Francisco · On-site · Full-time · Posted Aug 4, 2026
- Experience
- 7+ years; no alternative stated.
- Visa sponsorship
- Visa sponsorship is offered; success is not guaranteed for every candidate or role.
About the job
Leads hands-on trust and safety operations, handling moderation cases while developing policies, tooling, and product protections for human-AI collaboration tools.
What you'll do
- Review flagged content, safety escalations, and account abuse signals; triage cases and take enforcement or recovery actions.
- Develop and enforce safety policies, and build tools and automation to improve casework and abuse detection.
- Partner with product and technical teams to integrate safety protections and improve monitoring of safety events.
What they ask for
- 7+ years in trust and safety operations, content moderation, or fraud/abuse operations, with direct, recurring case-queue responsibility.
- Experience owning policy definition, operationalization, and enforcement end to end.
- Production case experience in at least one of cybersecurity abuse, CBRN-relevant risk, youth safety, or prompt injection.
- Familiarity with model safety and abuse risks, plus practical use of AI tools such as Claude or Codex to build or accelerate operational workflows.
Nice to have
- Experience in safety and integrity operations for AI-powered products or LLM APIs.
- Experience creating reusable tooling or workflows from recurring cases, or training and onboarding moderators or reviewers.
Pay
$250,000 - $300,000 USD annual base salary
Tools
Claude, Codex
AI focus
Safety operations for AI products, including identifying and mitigating jailbreaks, prompt injection, and scaled abuse; using AI tools to accelerate operational workflows.
Model-written summary · the original posting is authoritative