Third Way Health
Patient Care Representative
TX · Remote · Full-time · Posted Aug 31, 2026
- Education
- University degree.
About the job
Supports patients by handling calls, scheduling and care-plan reminders, answering non-clinical questions, and helping them navigate practice services and accounts.
What you'll do
- Assist patients with calls, appointment scheduling, intake, questions, and concerns.
- Contact patients about test results and care-plan reminders, and help them find appropriate care or specialists.
- Troubleshoot website and app issues, review account and billing information, and collaborate to improve patient experience.
What they ask for
- University degree.
- Fluent in English and Spanish, with strong written and verbal communication skills.
- Computer literacy and phone skills, including familiarity with complex or multi-line phone systems.
- Reliable home internet connection and a quiet, dedicated workspace suitable for patient calls.
Nice to have
- Experience with Salesforce Health Cloud.
Pay
$16/hour (non-exempt; base salary or total pay not specified)
Tools
Salesforce Health Cloud
Model-written summary · the original posting is authoritative