ThoughtSpot
Principal AI Outcomes Manager
$154K–$220K
Mountain View, CA · Hybrid · Principal · Full-time · Posted Sep 10, 2026
- Experience
- 8+ years; no alternative stated.
About the job
Leads executive-level customer outcomes for major enterprise accounts, advancing AI analytics adoption, renewals, and expansion while advising customers on business value and AI strategy.
What you'll do
- Co-own strategic account outcomes, maintain executive relationships, and lead value reviews and QBRs.
- Drive organization-wide product adoption, manage account risks, and lead renewal and expansion planning with the account executive.
- Prototype product experiences, influence product direction with customer feedback, and mentor other AI Outcomes Managers.
What they ask for
- 8+ years in a customer-facing business and technology role in SaaS or enterprise software, such as Customer Success, Strategic Accounts, Solutions Consulting, or Advisory.
- Experience owning and growing complex, high-ARR relationships, closing complex renewals, and leading expansion conversations.
- Executive-level communication, business acumen, and ability to build ROI cases and multi-year value roadmaps.
- Technical ability to build Liveboards, configure Spotter agents, prototype Data Apps, and engage with cloud data platforms.
Nice to have
- Direct expertise with ThoughtSpot or a comparable analytics platform such as Tableau, Power BI, Looker, or Sigma.
Pay
USD 154,000–220,000 per year (base salary)
Tools
ThoughtSpot, Spotter, Liveboards, Data Apps, Tableau, Power BI, Looker, Sigma
AI focus
Advises customers on AI analytics and agentic AI/LLM use in analytics workflows; prototypes Spotter agents and is expected to use AI tools and industry LLMs in daily work.
Model-written summary · the original posting is authoritative