ThoughtSpot
Principal AI Outcomes Manager
$123K–$176K
Phoenix, AZ · Hybrid · Principal · Full-time · Posted Sep 10, 2026
- Experience
- 8+ years.
About the job
Leads strategic customer outcomes for ThoughtSpot’s largest enterprise accounts, advising executives on AI analytics while driving adoption, renewals, and expansion.
What you'll do
- Co-own executive outcomes plans, account health, renewals, and expansion with the account executive.
- Lead adoption programs, outcomes reviews, and executive QBRs; prototype product experiences to advance customer use cases.
- Represent customer needs internally, develop customer advocates, and mentor other AI Outcomes Managers.
What they ask for
- 8+ years in a customer-facing business-and-technology role in SaaS or enterprise software, such as Customer Success, Strategic Accounts, Solutions Consulting, or Advisory.
- Experience owning and growing complex, high-ARR relationships, closing complex renewals, and leading multi-stakeholder expansion conversations.
- Fluency in analytics and AI platforms, enterprise data environments, and advising on agentic AI and LLMs in analytics workflows.
- Ability to build Liveboards, configure Spotter agents, prototype Data Apps, and engage with customer data or platform teams.
Nice to have
- Direct expertise with ThoughtSpot or a comparable platform (Tableau, Power BI, Looker, Sigma).
Pay
USD 123,200–176,000 per year (base salary)
Tools
ThoughtSpot, Spotter, Liveboards, Data Apps, Tableau, Power BI, Looker, Sigma
AI focus
Advise customers on AI analytics and agentic AI/LLMs in analytics workflows; prototype Spotter agents and use AI tools and industry-leading LLMs to improve daily work.
Model-written summary · the original posting is authoritative