ThoughtSpot
Senior Customer Marketing Manager
$101K–$160K
Chicago, IL +2 · Remote · Manager · Full-time · Posted Oct 7, 2026
- Location
- Chicago, IL
Phoenix, AZ
Mountain View, CA - Experience
- 6+ years of B2B marketing experience, including 3+ years specializing in customer advocacy or customer marketing.
About the job
Own and scale ThoughtSpot’s global customer advocacy program, turning customer outcomes into proof and activating customer voices to support growth and adoption.
What you'll do
- Build programs to recruit, nurture, and activate customer advocates and develop customer stories, references, reviews, and speakers.
- Coordinate with internal teams and regional field marketing to bring customer voices into campaigns, events, analyst engagements, media, and sales activities.
- Measure advocacy program impact and develop AI-powered and agentic workflows to find customer insights and fulfill advocacy requests.
What they ask for
- 6+ years of B2B marketing experience, including 3+ years specializing in customer advocacy or customer marketing.
- Proven experience building or scaling customer advocacy and storytelling programs.
- Experience using AI tools and agentic workflows to improve productivity, uncover insights, streamline operations, and scale customer engagement.
- Strong cross-functional leadership across Marketing, Sales, and Customer Success.
Pay
USD 100,800–144,000 per year (base salary); USD 112,000–160,000 per year (base salary)
Tools
Gartner Peer Insights, G2, Spotter, SpotterViz
AI focus
Use AI tools and agentic workflows to discover customer insights, identify advocates, surface proof points, fulfill advocacy requests, and improve productivity; ThoughtSpot also expects employees to use AI tools and industry LLMs in daily work.
Model-written summary · the original posting is authoritative