TikTok
Business Operations Solution Associate (Multiple Positions)
New York, New York · Full-time · Posted Oct 28, 2026
- Experience
- 2 years of related work experience, including 2 years in each specified experience area.
- Education
- Bachelor’s degree or foreign equivalent degree in Business, Management, Business Analytics, Advertising, or a related field.
About the job
Supports Global Account business operations by improving processes and systems, analyzing performance, and helping sales teams resolve CRM and operational issues.
What you'll do
- Develop operational metrics and reporting to identify insights, successes, and pain points; propose process improvements and drive change.
- Guide sales teams on CRM use, handle escalations, and support sales requests and approvals.
- Coordinate across Sales, Product, Finance, and Legal; scale adoption through training, documentation, and automation.
What they ask for
- Bachelor’s degree or foreign equivalent in Business, Management, Business Analytics, Advertising, or a related field.
- 2 years of related work experience.
- 2 years of experience in each of the listed areas: operational process design and system implementation; workflows with Asana or Jira; SQL analysis; report automation and data QA; data-driven opportunity identification; and dashboards and visualizations.
Pay
$108000 - $151200 per year (base salary)
Tools
Asana, Jira, SQL
Model-written summary · the original posting is authoritative