TikTok
Client Solutions Manager - Health - New York City - GBS
New York, New York · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 4+ years in campaign management, account management, or client services at an agency, advertising technology company, or digital advertising platform.
About the job
Manages healthcare advertisers’ post-sale relationships and campaigns on TikTok, driving performance, investment growth, measurement, and adoption of advertising solutions.
What you'll do
- Manage client relationships, campaign execution, performance, and account needs; develop account plans with Sales to grow investment and product adoption.
- Analyze campaign delivery and results, provide optimization recommendations, oversee measurement, and maintain forecasts and reporting.
- Lead client meetings and education, resolve escalations with cross-functional teams, and share advertiser feedback with internal teams.
What they ask for
- 4+ years of experience in campaign management, account management, or client services at an agency, advertising technology company, or digital advertising platform.
- Strong understanding of digital advertising, including auction-based ad networks, campaign optimization, performance marketing, and relevant KPIs.
- Experience managing complex advertiser portfolios, advertising strategies, account revenue, business performance, and investment opportunities and risks.
- Strong analytical, client relationship, communication, collaboration, organizational, and project management skills.
Nice to have
- Healthcare industry marketing experience with pharmaceutical, OTC, or health services advertisers.
- Experience in consultative selling, executive stakeholder engagement, measurement methodologies, integrated media strategies, product beta tests, or regulated environments.
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