TikTok
Client Solutions Manager - Industry Operations (Commerce) - New York - GBS
New York, New York · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 5+ years in client services, account management, campaign management, or digital performance marketing.
About the job
Partners with key advertisers to grow their business through TikTok advertising and commerce solutions, campaign optimization, analytics, and client education.
What you'll do
- Translate advertiser goals into strategies and optimize campaigns across planning, targeting, bidding, creative, and budgets.
- Analyze performance and deliver actionable recommendations, reporting, business reviews, and Test & Learn initiatives.
- Partner with Sales and cross-functional teams to resolve client challenges, increase product adoption, and drive revenue.
What they ask for
- 5+ years in client services, account management, campaign management, or digital performance marketing, including hands-on media management.
- Strong understanding of digital media, media KPIs, and campaign optimization for branding and performance objectives.
- Strong analytical and reporting skills, with ability to turn campaign data into recommendations.
- Strong commercial, client-facing, and portfolio-management skills, including managing multiple priorities.
Nice to have
- Experience in e-commerce, retail, CPG, or related industries; social, programmatic, or other performance-driven advertising platforms.
- Familiarity with SQL, analytics and visualization tools, conversion measurement solutions, or emerging AI tools.
Tools
TikTok Shop, SQL, Pixels, SDKs, MMPs
AI focus
Leverage emerging AI tools to improve analysis, workflows, and client solutions.
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