TikTok
Client Solutions Manager - Industry Operations (CPG) - New York
New York, New York · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 5+ years; no alternatives stated.
About the job
The Client Solutions Manager advises CPG clients and agencies on TikTok advertising strategy, campaign execution, measurement, optimization, and product adoption to support business and revenue growth.
What you'll do
- Advise clients on TikTok products, media plans, campaign strategy, measurement, and optimization; deliver workshops and business reviews.
- Oversee campaign setup, tracking integrations, creative quality checks, delivery monitoring, reporting, and troubleshooting.
- Manage post-sale client relationships and collaborate with sales and internal teams on account planning, product adoption, and growth.
What they ask for
- 5+ years in client services, account management, or campaign management in digital performance marketing, with hands-on expertise in ads platforms.
- Solid understanding of digital media KPIs and optimization across awareness, consideration, and performance objectives.
- Experience managing complex branding and performance campaign portfolios, including multi-market coordination.
- Proficiency in campaign analytics and reporting tools (Excel, Thinkcell, dashboards), with ability to derive actionable insights from platform data.
Nice to have
- Experience with App/Leads/Shopping Ads/E-commerce marketing, conversion tracking, or third-party measurement partners such as IAS and DV.
- Experience troubleshooting platform issues with product and engineering teams, or building education programs to drive product adoption.
Tools
TikTok Ads Manager, Excel, Thinkcell, BLS, CLS, Pixels, SDKs, Mobile Measurement Partners (MMPs)
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