TikTok
Community Operations Specialist (Lead Generation) - TikTok LIVE
Los Angeles, California · Full-time · Posted Oct 28, 2026
- Experience
- 3+ years in community / user / growth / creator operations; experience building a community from scratch or scaling one.
- Education
- Bachelor's degree or above.
About the job
Build and operate TikTok LIVE merchant communities that acquire members, increase participation, convert activity into live-streaming and lead-generation outcomes, and develop member advocates.
What you'll do
- Design and run acquisition, engagement, education, and incentive programs across online communities and offline events.
- Track the community funnel and use experiments, including treatment-versus-control comparisons, to measure incremental impact.
- Coordinate with product, data, and other teams to connect capabilities, campaigns, education, and support across the merchant journey.
What they ask for
- Bachelor's degree or above.
- 3+ years in community, user, growth, or creator operations, including hands-on experience building a community from scratch or scaling one.
- Ability to build metrics, analyze data, and validate operations with experiments and control groups.
- Working proficiency in English; able to collaborate with overseas teams, merchants, and creators.
Nice to have
- Background in live streaming, the creator economy, or merchant and creator growth.
- Familiarity with overseas-market community platforms such as WhatsApp, Discord, Telegram, or Line; experience with webinars, events, or community automation is also preferred.
Tools
WhatsApp, Discord, Telegram, Line
Model-written summary · the original posting is authoritative