TikTok
Data Scientist, Post Purchase Experience - TikTok Shop
Seattle, Washington · Full-time · Posted Oct 28, 2026
- Experience
- At least 2 years of working experience in data science.
- Education
- A Bachelor’s degree or above is preferred; no equivalent-experience alternative is stated.
About the job
Use data science to measure governance and customer experience, evaluate TikTok Shop’s post-purchase strategies, and provide insights and data solutions to business teams.
What you'll do
- Define metrics for governance and experience operations, including risk, fraud, abuse, and seller, customer, and creator experiences.
- Scientifically evaluate post-purchase strategies and collaborate with business teams on short- and long-term goals.
- Monitor metrics, investigate changes, share insights, and use AI tools to improve workflows and deliver measurable impact.
What they ask for
- Proficient in SQL, Python or R, and data visualization tools.
- Expertise in at least one of advanced measurement, modeling, or optimization.
Nice to have
- Bachelor’s degree or above in a quantitative field; statistics is preferred.
- E-commerce or online marketplace customer experience/post-purchase experience; ongoing AI skill development is also noted.
Tools
SQL, Python, R
AI focus
Integrate AI tools to optimize or redesign workflows and drive measurable impact; continue developing AI skills such as prompt/context engineering and agent orchestration.
Model-written summary · the original posting is authoritative