TikTok
External Affairs Project Intern (TikTok Shop - Operation Center) - 2026 Start (BS/MS)
Seattle, Washington · Internship · Posted Oct 28, 2026
- Education
- Currently pursuing a Bachelor's or Master’s Degree in Information Security, Crisis Management, Public Affairs, Public Policy, or a related field.
About the job
Monitors TikTok Shop social listening signals, identifies emerging risks, and supports case analysis, escalation, and mitigation.
What you'll do
- Review social listening mentions, identify emerging trends and risks, and report or escalate prioritized signals.
- Document and assess cases, including impacts, related resources, root causes, policy or enforcement gaps, and links to previous cases.
- Coordinate handovers and activate External Affairs or cross-functional teams when high-risk events require action.
What they ask for
- Currently pursuing a Bachelor's or Master’s Degree in Information Security, Crisis Management, Public Affairs, Public Policy, or a related field.
- Excellent communication and problem-solving skills.
- Strong organization, multitasking, and prioritization skills.
- Proficient in Excel and data analysis.
Tools
Excel
Model-written summary · the original posting is authoritative