TikTok
Global Program Manager, Physical Security
San Jose, California · Manager · Full-time · Posted Oct 28, 2026
About the job
Leads global physical security programs across GSOC, Travel Security, and Intelligence, improving governance, operational processes, service quality, and security readiness.
What you'll do
- Lead multiple cross-functional programs and initiatives, driving execution, governance, and continuous improvement.
- Develop and improve security standards, SOPs, workflows, quality processes, and tools based on operational needs, feedback, and emerging risks.
- Deliver travel security programs and support improvements to intelligence, incident response, automation, and AI-enabled operations.
What they ask for
- Experience in program or project management, managing multiple priorities and cross-functional initiatives.
- Experience in GSOC/EOC, physical security, travel security, intelligence, emergency management, crisis management, or a related field.
- Experience developing SOPs, processes, governance, or quality programs.
- Strong stakeholder management, written communication, judgment, and discretion when handling sensitive information.
Nice to have
- Experience in a global or multi-regional corporate security environment.
- Experience with security intelligence, geopolitical risk, travel security, emergency response, vendor/SLA/service management, or relevant technologies.
Tools
GSOC technology, emergency notification, travel assistance, automation, AI-enabled security solutions
AI focus
Drive AI-enabled improvements across intelligence, mass communications, and employee support.
Model-written summary · the original posting is authoritative