TikTok
Head of Product Communications - Trust & Safety, AI & Technology Communications
San Jose, California · Director · Full-time · Posted Oct 28, 2026
- Experience
- Extensive experience; no number of years stated.
- Education
- Bachelor’s degree or above in Communications, Journalism, Public Relations, Marketing, or a related field, or equivalent practical experience.
About the job
Leads global communications for TikTok product launches and updates, shaping product narratives and coordinating messaging across markets and stakeholders.
What you'll do
- Develop and execute communications strategies and launch plans, including press materials, FAQs, briefings, and executive talking points.
- Advise senior leaders and cross-functional teams on messaging, launch readiness, reputational risk, and sensitive issues.
- Build global processes and frameworks for coordinated, consistent communications across regions.
What they ask for
- Extensive product communications experience and a track record leading high-profile launches and strategic programs in a global, matrixed organization.
- Ability to translate product strategy and technical concepts into clear narratives and draft communications materials.
- Experience managing sensitive issues and reputational risk with sound judgment and discretion.
- Strong cross-functional collaboration, stakeholder management, and project management skills.
Nice to have
- Experience working across U.S. and APAC markets.
- Experience supporting communications review or risk-assessment processes.
Model-written summary · the original posting is authoritative