TikTok
Head of Product Communications - Trust & Safety, AI & Technology Communications
San Jose, California · Director · Full-time · Posted Oct 28, 2026
- Experience
- Extensive product communications experience; no specific number of years stated.
- Education
- Bachelor’s degree or above in Communications, Journalism, Public Relations, Marketing, or a related field, or equivalent practical experience.
About the job
Leads global communications for TikTok product launches and updates, shaping product narratives and coordinating launch strategy and risk response across teams and markets.
What you'll do
- Develop and execute communications strategies and launch plans, including press materials, FAQs, and executive talking points.
- Advise product and business leaders on launch readiness, reputational risk, and sensitive issues.
- Coordinate messaging and execution with cross-functional and regional teams, and develop frameworks to improve global consistency.
What they ask for
- Extensive product communications experience and a record of leading high-profile launches and strategic programs in a global, matrixed organization.
- Ability to translate product strategy and technical concepts into clear narratives and draft press materials, messaging frameworks, Q&As, briefings, and executive communications.
- Experience managing sensitive issues and reputational risk with sound judgment and discretion.
- Strong stakeholder collaboration, project management, and ability to work across regions, cultures, and time zones.
Nice to have
- Experience working across U.S. and APAC markets.
- Experience supporting communications review or risk-assessment processes for product or corporate initiatives.
Model-written summary · the original posting is authoritative