TikTok
Product Operation Manager, Experience ops, Strategy & Workflow
San Jose, California · Manager · Full-time · Posted Oct 28, 2026
- Experience
- More than three years of work experience.
- Education
- Bachelor's degree or above.
About the job
Own TikTok user experience analysis and optimization by identifying issues, developing improvement strategies, and coordinating their implementation across teams.
What you'll do
- Identify experience issues from product changes, business needs, and user feedback, and drive resolution with internal teams and external partners.
- Work with product, R&D, and algorithm teams to develop and implement experience optimization plans.
- Use AI tools and intelligent solutions to monitor experience metrics, assess experience health, and detect emerging issues.
What they ask for
- Bachelor's degree or above.
- More than three years of work experience.
- In-depth understanding of industry development, user experience, and competitor dynamics, with analytical skills.
- Empathy for user feedback, logical thinking, and strong cross-functional collaboration and problem-solving skills.
Nice to have
- Experience working across multiple locations and time zones in global organizations.
- Project management (PMO) experience.
AI focus
Leverage AI tools and intelligent solutions to monitor experience metrics, assess experience health, and identify latent issues.
Model-written summary · the original posting is authoritative