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Product Operations Manager (Child Safety) - Teen Experience (San Jose)
San Jose, California · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 3+ years in Trust & Safety, product operations, or content moderation.
- Education
- Bachelor's degree or above.
About the job
Manages operations for detecting, reporting, and preventing child sexual abuse material (CSAM), improving workflows and supporting compliance and incident response.
What you'll do
- Oversee CSAM detection and removal operations, including timely case handling.
- Monitor metrics and incident trends; improve workflows, tooling, SOPs, escalation frameworks, and automation.
- Support regulatory compliance, reporting, and audits while partnering with Product, Engineering, Legal, and Trust & Safety.
What they ask for
- Bachelor's degree or above.
- 3+ years of experience in Trust & Safety, product operations, or content moderation.
- Knowledge of CSAM regulations and industry best practices.
- Strong analytical, communication, and problem-solving skills; ability to handle sensitive, high-impact content professionally.
Nice to have
- Experience at tech platforms or social media companies; direct experience in CSAM or related Trust & Safety operations.
- Familiarity with automation tools and workflow management systems; experience working in cross-regional or global teams.
AI focus
The team uses large language models and multimodal technologies to design proactive safety mechanisms; specific AI duties for this role are not stated.
Model-written summary · the original posting is authoritative