TikTok
Product Operations Manager - TikTok Local Services
Los Angeles, California · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 5+ years of internet product operations or program management experience.
- Education
- Bachelor's degree.
About the job
Leads consumer product operations and program delivery for TikTok Local Services, improving the user journey and booking conversion through cross-functional collaboration, launches, feedback, and data.
What you'll do
- Partner with Product, Design, Data, users, and frontline teams to identify pain points and shape consumer-facing product improvements.
- Lead feature launches and key programs, including GTM strategy, multi-region rollout plans, timelines, and milestone delivery.
- Build feedback and product-health practices, tracking metrics such as conversion, retention, NPS, and complaint rate to guide iteration and growth.
What they ask for
- Bachelor's degree.
- 5+ years of internet product operations or program management experience.
- Fluent English across reading, writing, listening, and speaking, usable as a daily working language.
Nice to have
- Consumer internet product experience in travel, OTA, e-commerce, content, or lifestyle.
- End-to-end product operations, complex feature GTM and program leadership, conversion-funnel insight, data sensitivity, and stakeholder management.
Model-written summary · the original posting is authoritative