TikTok
Rapid Response Analyst (Bilingual Arabic) - Trust and Safety
San Jose, California · Full-time · Posted Oct 28, 2026
- Experience
- 4+ years; related areas accepted.
- Education
- Bachelor's degree
About the job
Coordinates responses to major Trust & Safety incidents, primarily escalations from the Middle East/Europe region, and improves proactive detection, containment, and response playbooks.
What you'll do
- Lead incident response, conduct proactive content sweeps, and contain high-risk content during live incidents.
- Analyze incident data, coordinate cross-functional responses, and conduct post-incident evaluations to improve mitigations and playbooks.
- Maintain incident documentation and ensure responses comply with regulatory standards and content policies.
What they ask for
- Bachelor's degree and 4+ years of experience in Trust & Safety incident, risk, investigations, escalations, crisis management, or related areas.
- Arabic proficiency in reading and writing.
- SQL proficiency and experience identifying patterns and enforcement gaps in moderation systems.
- Experience with content moderation enforcement tools; understanding of Trust & Safety challenges and global online-safety legal and regulatory frameworks.
Nice to have
- Experience in a technology or digital platform environment.
- Experience with SQL, Python, or similar scripting languages; familiarity with AI/ML solutions and automation for risk management and containment.
Tools
SQL, Python
AI focus
May use AI/ML solutions and automation for risk management and containment; familiarity is preferred.
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