Search Safety & Operations Associate - TikTok Safety Product

What you'll do

• Monitor emerging risks, incidents, trending topics, and public sentiment; investigate escalations and implement mitigations.
• Coordinate with cross-functional teams on risk governance, safety features, and response operations, including request execution and issue investigation.
• Work with content moderation teams to implement safety models and annotation processes, and assess moderation quality and model performance.

What they ask for

• Strong cross-functional communication and stakeholder management skills.
• Understanding of social media platforms, content-driven products, and content safety risks.
• Analytical and problem-solving skills, sound judgment, adaptability, and ability to operate in high-pressure environments.
• Fluency in written and spoken Chinese.

Nice to have

• Experience in content operations, strategy operations, or related roles at social media, content, or internet companies.
• Experience in search, recommendation systems, platform safety, content governance, public sentiment management, or LLM/AI applications.

Tools

large language models (LLMs)

AI focus

Leverages emerging technologies such as LLMs; preferred experience includes LLM applications, model optimization, AI agent development, workflow automation, and model performance evaluation.