TikTok
Semi-Managed Merchant Operation Graduate (TikTok Shop - Operations) - 2027 Start (MBA)
Los Angeles, California · Full-time · Posted Oct 28, 2026
- Education
- MBA degree
About the job
Supports TikTok Shop merchants and category growth through merchandise strategy, merchant operations, KPI analysis, and cross-functional projects.
What you'll do
- Assist with merchandise and category strategies, including supply, pricing competitiveness, and competitor and industry analysis.
- Develop merchant recruitment and support plans, improve sign-up and renewal rates, resolve merchant issues, and collaborate on category growth.
- Analyze operational KPIs, identify issues, develop reusable methods, improve processes, and work with partner teams on projects.
What they ask for
- Completing or recently completed an MBA degree.
- Team player, fast learner, and open to change.
- Attention to detail, numerical aptitude, and strong problem-solving skills.
- Excellent interpersonal and negotiation skills.
Nice to have
- Internship experience in e-commerce full-service, semi-managed service, or merchant operations.
Model-written summary · the original posting is authoritative