TikTok
Senior Product Operation Manager (Video Recommendation and Safety) - TikTok Safety Product
San Jose, California · Manager · Full-time · Posted Oct 28, 2026
- Education
- Bachelor's degree or above.
About the job
Leads safety operations for TikTok’s video recommendation systems, developing risk governance strategies that protect users while minimizing unfair restrictions on creators.
What you'll do
- Set the safety operations roadmap, define success metrics, and lead risk governance projects.
- Design and optimize safety interventions for recommendation and feed distribution, balancing risk reduction with creator experience.
- Analyze operational data and creator appeals, and partner with Recommendation Algorithm, Product, and Policy teams to improve rules and handle escalations.
What they ask for
- Bachelor's degree or above.
- Familiarity with Trust & Safety operations, content governance, or recommendation ecosystem risk management.
- Experience with false-positive analysis, creator appeals, or ecosystem health operations.
- Ability to improve operational processes and manage cross-functional projects and stakeholders.
Nice to have
- Strong data analysis skills, such as SQL, Excel, or data visualization.
- Understanding of recommendation algorithms and trade-off analysis between safety risk and creator impact.
Tools
SQL, Excel
AI focus
The team leverages large language models to improve content review efficiency, risk control, and user trust; the role’s specific AI responsibilities are not stated.
Model-written summary · the original posting is authoritative