TikTok
Strategic Operations Manager, NA GBM
New York, New York · Manager · Full-time · Posted Oct 28, 2026
- Experience
- Minimum 4+ years.
About the job
Owns operational processes, cross-functional coordination, budgets, and planning cycles for TikTok’s North America Global Business Marketing team.
What you'll do
- Standardize processes, SLAs, playbooks, and operational performance; identify bottlenecks and manage regional risk and compliance.
- Coordinate work across marketing, sales, and global teams, including handoffs, escalations, and cross-functional metrics.
- Govern regional marketing systems and tools, budgets and P&L tracking, and annual and quarterly planning cycles.
What they ask for
- At least 4 years in business operations, marketing operations, program management, or strategy consulting.
- Experience building scalable processes, defining SLAs, and translating strategy into repeatable practices.
- Experience managing budgets, tracking P&L, and supporting forecasting.
- Strong understanding of cross-functional go-to-market processes and B2B marketing operating models.
Nice to have
- B2B marketing and commercial go-to-market experience.
- Familiarity with OKRs, annual planning cycles, and QBRs.
Tools
OKRs
Model-written summary · the original posting is authoritative