TikTok
Strategy and Operations Manager - US Governance & Experience - TikTok Shop
Seattle, Washington · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 2+ years in strategy or strategy operations.
About the job
Develop US TikTok Shop e-commerce strategy and use industry research and analytics to improve governance, marketplace experience, and business execution.
What you'll do
- Develop business strategy, support business development, and analyze key metrics for the US e-commerce business.
- Research industry practices across merchant and product governance, user experience, and logistics; recommend practical solutions.
- Use analytics to generate business insights, align cross-functional goals and execution, and advance partnerships and initiatives.
What they ask for
- 2+ years of professional experience in strategy or strategy operations, with domain knowledge in e-commerce, marketplace business, consumables, or technology.
- Ability to independently conduct in-depth research and analytics projects.
- Strong framework and logical thinking, data sensitivity, communication skills, and adaptability to a fast-paced work environment.
Nice to have
- Experience in management consulting or business strategy.
- SQL-related experience.
Tools
SQL
Model-written summary · the original posting is authoritative