TikTok
TikTok Shop - Category Strategy & Operations Manager, Electronics, Books, Hardlines & Virtual Goods
Los Angeles, California · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 5+ years in global e-commerce, business analysis, or industry/segment operations.
About the job
Develops and executes category operating strategies and growth initiatives for TikTok Shop’s US commerce business, focusing on merchant growth, assortment, content, GMV, supply quality, and operational efficiency.
What you'll do
- Analyze e-commerce markets and business data to identify growth opportunities and develop operating strategies.
- Build and optimize operating mechanisms, including target setting, process management, strategy tracking, resource allocation, and business reviews.
- Lead industry growth initiatives and strengthen operations teams’ capabilities in merchant growth, assortment, and resource effectiveness.
What they ask for
- 5+ years’ experience in global e-commerce, business analysis, or industry/segment operations.
- Strong business acumen and deep understanding of global e-commerce, with ability to conduct business analysis, design strategy, and assess growth opportunities independently.
- Strong ownership and results-oriented mindset, with problem-solving and cross-team collaboration skills.
Nice to have
- Ability to thrive in ambiguity and adapt quickly; proactive, resilient, and a quick learner.
- Large internet platform or top consulting experience is a plus.
Model-written summary · the original posting is authoritative