TikTok
TikTok Shop - Customer Solutions Engineer, Apps and API
Seattle, Washington · Full-time · Posted Oct 28, 2026
- Experience
- 3+ years in technical solution design, solution engineering, or pre-sales engineering; preferably in e-commerce platforms or SaaS products.
- Education
- Bachelor’s degree or above in Computer Science, Software Engineering, Information Systems, or a related field.
About the job
Designs and supports TikTok Shop API integration solutions for merchants, ISVs, and other partners, from technical consultation through implementation and optimization.
What you'll do
- Design integration solutions and guide partners through API implementation, troubleshooting, and performance optimization.
- Create and promote solution architectures, reference designs, and best-practice documentation; assess integration feasibility for new features.
- Collaborate with product, engineering, and ecosystem teams to resolve integration challenges and improve API capabilities.
What they ask for
- Bachelor’s degree or above in Computer Science, Software Engineering, Information Systems, or a related field.
- 3+ years of experience in technical solution design, solution engineering, or pre-sales engineering.
- Proficiency in RESTful API design and debugging, with a solid understanding of data structures and system architecture.
- Strong business acumen and ability to translate business requirements into technical solutions; excellent client communication and cross-functional collaboration skills.
Nice to have
- Experience integrating with e-commerce, ERP, OMS, PIM, or WMS systems.
- Experience in e-commerce merchandising platforms, seller onboarding tools, or buyer-seller matchmaking systems; interest in content and shopping.
Tools
RESTful API, ERP, OMS, PIM, WMS
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