TikTok
TikTok Shop - FBT Logistics Solution Manager
Los Angeles, California · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 3+ years in e-commerce logistics, supply chain, seller operations, or solution/enablement roles.
- Education
- Bachelor's degree or above.
About the job
Owns fulfillment solutions and seller enablement to grow adoption of Fulfilled by TikTok (FBT), improve seller experience, and strengthen fulfillment performance and competitiveness.
What you'll do
- Design tailored fulfillment solutions and playbooks by industry and product type, including oversized, restricted, and returns.
- Standardize inbound processes and improve inventory efficiency and the end-to-end seller fulfillment journey.
- Equip BD teams and partner cross-functionally to improve FBT value, adoption, and seller fulfillment outcomes.
What they ask for
- Bachelor's degree or above.
- Strong grasp of e-commerce fulfillment, including inbound, inventory, first and last-mile, returns, cost structures, and platform fulfillment policies.
- Data-driven problem-solving skills to diagnose issues, size opportunities, and quantify solutions.
- Ability to collaborate with and influence cross-functional and frontline teams.
Nice to have
- Experience in a solution, enablement, program, or seller-facing role at a leading e-commerce platform.
- Hands-on experience with platform fulfillment or shipping solutions; experience with cross-border and local sellers, tailored solutions, inventory efficiency, or measurable performance outcomes.
AI focus
Preferred: comfort with data and AI tools, including independently analyzing data and applying AI.
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