TikTok
TikTok Shop - Global Risk Strategy Product Manager (Buyer Risk)
Seattle, Washington · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 5+ years in Risk Management, Trust & Safety, or Anti-Fraud within large-scale technology ecosystems.
About the job
Own global buyer-risk strategy for TikTok Shop, building and scaling data- and AI-driven defenses against fraud and other adversarial threats.
What you'll do
- Lead risk-domain roadmaps and design defense frameworks, including risk-engine integration, feature logic, and decision pathways.
- Use AI, LLM prompts, and agent workflows to automate risk decisions and operations.
- Analyze strategy and model performance, adjust thresholds, and coordinate global implementation with cross-functional teams.
What they ask for
- 5+ years in Risk Management, Trust & Safety, or Anti-Fraud in large-scale technology ecosystems, with experience detecting and mitigating high-concurrency adversarial attacks.
- Proficiency in SQL and ability to analyze large-scale, complex datasets.
- Understanding of machine-learning principles, feature design, and model-performance evaluation, including Precision, Recall, and AUC.
- Hands-on experience with AI/LLM applications, Prompt Engineering, and orchestration of AI agents.
Nice to have
- Familiarity with e-Commerce aftersales, returns/refunds, and chargeback flows.
- Experience operating in global markets; understanding of consumer-protection, refund, and dispute-resolution regulations.
Tools
SQL, LLM, AI agents
AI focus
Translate risk criteria into LLM prompts and agentic workflows to automate decision-making and risk operations.
Model-written summary · the original posting is authoritative