TikTok Shop - Head of Content Governance

What you'll do

• Set and manage the content policy lifecycle, from development and launch through iteration and retirement.
• Lead and develop a U.S. content policy team and collaborate across Legal, Product, Trust & Safety, Engineering, Operations, and Data Science.
• Identify emerging risks and improve governance using data, research, A/B testing, and technologies such as LLMs.

What they ask for

• Bachelor's degree or above.
• 10+ years of work experience, including 4+ years in Content Health & Safety, Creator Governance, Trust & Safety, Internet Safety, Ecosystem Health, or related fields.
• 3+ years leading and managing high-performing teams in similar functions.
• Track record developing, implementing, and enforcing end-to-end content safety and governance policies and strategies.

Nice to have

• Leadership experience building, developing, and motivating high-performing teams.
• Hands-on experience applying AI/LLM technologies to content policy and governance.

Tools

large language models (LLMs)

AI focus

Adopt LLMs to improve risk detection, content quality, and team efficiency; preferred experience includes AI/LLM applications in policy development, risk detection, automated review, or governance strategy optimization.