TikTok
TikTok Shop - Lead Logistics Settlement Solution Manager
Seattle, Washington · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 5+ years in relevant operations and 2+ years of team management experience.
- Education
- Bachelor's degree or above in Business, Finance, Logistics, Supply Chain, or related fields.
About the job
Leads logistics settlement standards and systems, overseeing reconciliation, payments, dispute resolution, risk controls, and cost and efficiency improvements.
What you'll do
- Establish LSP settlement standards, contracts, SOPs, and dispute frameworks; monitor performance and resolve anomalies.
- Design end-to-end settlement processes and collaborate with Product and R&D on system capabilities.
- Identify settlement risks and optimize billing and settlement strategies using data insights.
What they ask for
- Bachelor's degree or above in Business, Finance, Logistics, Supply Chain, or related fields.
- 5+ years of experience in settlement, reconciliation, billing, or financial operations in logistics, e-commerce, technology, or related industries.
- 2+ years of team management experience.
- Familiarity with settlement processes and proficiency in SQL or BI tools such as Tableau or Power BI.
Nice to have
- Experience in the U.S. logistics, parcel, or transportation industry.
- Experience with multiple logistics service providers, complex B2B settlement models, or settlement tools and capabilities.
Tools
SQL, Tableau, Power BI
Model-written summary · the original posting is authoritative