TikTok
TikTok Shop - Logistics Experience Operations Program Manager
Seattle, Washington · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 5+ years in platform logistics operations, strategic planning, or business analysis.
- Education
- Bachelor’s degree or above.
About the job
Improves end-to-end consumer logistics for TikTok Shop’s international e-commerce business through data-driven operations, solution design, and cross-functional project leadership.
What you'll do
- Partner with U.S. logistics and cross-functional teams to identify consumer pain points and implement experience improvements.
- Develop business models and product solutions for overseas markets to strengthen logistics capabilities and improve conversion and satisfaction.
- Analyze metrics and market insights, optimize operations and policies, and lead projects from issue identification through iterative improvement.
What they ask for
- Bachelor’s degree or above.
- Strong analytical and problem-solving skills, including translating data into actionable business solutions.
- Excellent communication, collaboration, and stakeholder management skills.
- Customer-oriented mindset with ownership, adaptability, and curiosity.
Nice to have
- Prior experience in international e-Commerce logistics.
- Ability to adapt quickly to evolving business needs.
Model-written summary · the original posting is authoritative