TikTok
TikTok Shop - Merchant Growth Strategy Operations Manager, Platform Logistics
Seattle, Washington · Manager · Full-time · Posted Oct 28, 2026
- Experience
- At least 5 years in one or more of the listed fields.
- Education
- Bachelor’s degree or above.
About the job
Drives merchant adoption, conversion, and retention for TikTok Shop platform logistics services through data analysis, merchant research, growth strategy, and cross-functional project execution.
What you'll do
- Analyze logistics usage, merchant behavior, conversion, costs, and churn to identify growth opportunities and recommend actions.
- Design and execute merchant growth strategies, including segmentation, activation, incentives, and education campaigns; track results and iterate.
- Manage cross-functional growth projects and produce dashboards, reports, playbooks, and leadership presentations.
What they ask for
- Bachelor’s degree or above.
- At least 5 years of experience in internet platform businesses, business analysis, strategy operations, merchant operations, growth operations, logistics operations, or management consulting.
- Proficiency in Excel/Google Sheets.
- Strong analytical, project management, communication, and presentation skills.
Nice to have
- SQL skills.
- Experience with e-commerce, logistics fulfillment, warehousing, platform shipping, or merchant growth; familiarity with FBT or TT Shipping.
Tools
Excel/Google Sheets, SQL
Model-written summary · the original posting is authoritative