TikTok
TikTok Shop - Merchant Logistics & Fulfillment Solutions Manager
Seattle, Washington · Manager · Full-time · Posted Oct 28, 2026
- Experience
- At least 5 years in the stated logistics or supply chain fields.
- Education
- Bachelor’s degree or above.
About the job
Develops and scales logistics strategies and solutions to improve U.S. TikTok Shop sellers’ shipping, fulfillment, and end-to-end logistics experience.
What you'll do
- Develop and execute strategies to improve seller shipping and fulfillment efficiency.
- Resolve seller-side logistics challenges across fulfillment, pickup, carrier handoff, delivery, and exceptions.
- Analyze logistics KPIs and collaborate with Product, Engineering, and Operations to optimize processes and solutions.
What they ask for
- Bachelor’s degree or above.
- At least 5 years of experience in e-commerce logistics, seller/merchant fulfillment, cross-border e-commerce logistics, or related supply chain and logistics operations.
- Hands-on experience supporting sellers or merchants with shipping, fulfillment, or logistics operations.
- Strong understanding of end-to-end fulfillment and transportation operations, with experience identifying issues and driving solutions.
Nice to have
- Experience in high-growth e-commerce, marketplace, or social-commerce businesses; cross-border e-commerce sellers and U.S. fulfillment or shipping operations; or designing/scaling seller-facing logistics solutions.
- Master’s degree in Logistics, Supply Chain Management, or a related field.
Model-written summary · the original posting is authoritative