TikTok
TikTok Shop - Middle Mile Dispatch Manager
Fontana, California · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 3+ years in transportation dispatch, linehaul operations, or logistics execution.
About the job
Leads linehaul dispatchers and oversees 24/7 transportation execution, exception management, and shift performance to support reliable and cost-efficient logistics operations.
What you'll do
- Dispatch and monitor scheduled and ad-hoc linehaul loads, adjusting plans to real-time network conditions.
- Resolve load and service exceptions and coordinate with carriers, drivers, yards, hubs, and internal teams.
- Maintain accurate load records and shift handoffs, follow SOPs, and contribute to operational improvements.
What they ask for
- 3+ years of experience in transportation dispatch, linehaul operations, or logistics execution.
- Ability to work flexible, non-standard hours on a shift-based schedule, including possible overnight, early morning, weekend, and holiday coverage.
- Excellent communication skills with carriers, drivers, and internal teams; strong problem-solving skills in a fast-paced environment.
- Working knowledge of TMS/TMC platforms and real-time load tracking tools.
Nice to have
- Experience supporting e-commerce linehaul networks; familiarity with appointment-based warehouse operations and wave scheduling.
- Exposure to transportation KPIs, dashboards, operational metrics, and exception reporting.
Tools
TMS/TMC
Model-written summary · the original posting is authoritative