TikTok
TikTok Shop - Operations Control Supervisor, Sort Center
Fontana, California · Full-time · Posted Oct 28, 2026
- Experience
- 3+ years in logistics operations, warehouse operations, transportation, fulfillment, or supply chain environments.
- Education
- Associate's degree or above; a Bachelor's degree in Supply Chain, Logistics, Operations Management, Industrial Engineering, or a related field is preferred.
About the job
Coordinates inventory, labor, capacity, and operational response across a TikTok Shop sorting center to maintain efficient end-to-end parcel flow.
What you'll do
- Coordinate workflow and resource allocation across inbound, warehouse, sortation, and outbound operations; monitor capacity and space utilization.
- Manage operational disruptions and serve as an escalation point, coordinating with Operations, Transportation, Yard, and Planning teams.
- Analyze performance data, identify bottlenecks, drive improvements, and distribute daily operational reports.
What they ask for
- Associate's degree or above.
- 3+ years of experience in logistics operations, warehouse operations, transportation, fulfillment, or supply chain environments.
- Strong analytical and problem-solving skills, including interpreting operational data and making decisions in a fast-paced environment.
- Strong communication and cross-functional coordination skills; ability to manage multiple priorities.
Nice to have
- Experience in large-scale distribution centers, sortation hubs, e-commerce fulfillment networks, or parcel logistics.
- Experience with operational planning, capacity planning, dispatch coordination, control tower functions, or WMS, TMS, labor planning, or operational reporting systems.
Tools
WMS, TMS
Model-written summary · the original posting is authoritative