TikTok
TikTok Shop - Operations Quality Monitoring Manager, Sorting Center
Rancho Cucamonga, California · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 3+ years
About the job
Develops and monitors quality standards for TikTok Shop sorting centers, using audits and operational data to improve logistics execution.
What you'll do
- Create and promote SOPs for inbound, sorting, and outbound operations across service centers.
- Monitor core quality and fulfillment KPIs, identify anomalies, and analyze operational bottlenecks.
- Conduct on-site quality audits, report non-compliance, and track corrective actions through completion.
What they ask for
- 3+ years of quality management experience in logistics or warehousing.
- Proficiency in quality control methodologies such as PDCA or Six Sigma.
- Strong cross-departmental communication skills and ability to influence operations teams to implement corrective actions.
- Keen attention to detail.
Tools
PDCA, Six Sigma
Model-written summary · the original posting is authoritative