TikTok
TikTok Shop - Product Operations Manager, Livestream
Seattle, Washington · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 2+ years of experience in internet/tech operations or product roles.
- Education
- Bachelor's degree or equivalent practical experience.
About the job
Develop merchant education and operational playbooks for TikTok Shop livestream, train merchants and internal teams, improve live product adoption, and apply AI to scale workflows.
What you'll do
- Create and distribute scalable education content and operational playbooks; track their effectiveness.
- Train internal teams, merchants, and creators, providing Q&A support and troubleshooting.
- Research user needs, inform product improvements, drive feature adoption, and use AI to improve workflows.
What they ask for
- Bachelor's degree or equivalent practical experience.
- Ability to break down complex problems and develop repeatable methodologies.
- Practical ability to apply AI in business scenarios, such as content generation or workflow automation.
- Strong cross-functional collaboration, project management, and data analysis skills.
Nice to have
- Experience in e-commerce or live commerce.
- Experience with creator ecosystems or content-based commerce.
AI focus
Apply AI to content creation, Q&A support, case analysis, and workflow automation; explore AI-driven tools or workflows to improve efficiency and scale impact.
Model-written summary · the original posting is authoritative