TikTok
TikTok Shop - Product Operations Manager, Seller Business Tools
Seattle, Washington · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 2+ years in product operations, marketing products, data analysis, consulting, or related fields.
- Education
- Bachelor’s degree or above.
About the job
Leads product operations and adoption for TikTok Shop seller growth tools, using U.S. market insights and merchant feedback to improve products and merchant performance.
What you'll do
- Plan go-to-market execution and operational strategies for promotion, CRM, and storefront design tools, and grow feature adoption.
- Analyze merchant feedback, market research, and data; partner with Product, Engineering, and Strategy teams to improve products.
- Develop merchant enablement and industry-specific solutions, including educational content, and explore AI to improve operating efficiency.
What they ask for
- Bachelor’s degree or above.
- 2+ years of experience in product operations, marketing products, data analysis, consulting, or related fields.
- Ability to translate user insights and data analysis into growth strategies, operational plans, or product improvements.
- Strong analytical thinking, merchant-operations sensitivity, ownership, and cross-functional communication and collaboration skills.
Nice to have
- Experience in cross-border e-commerce, content e-commerce, or merchant services.
- Experience using AI tools.
Tools
SQL, Excel
AI focus
Explore how AI can enhance merchant operating efficiency; experience using AI tools is a plus.
Model-written summary · the original posting is authoritative