TikTok
TikTok Shop - Seller Governance Lead
Seattle, Washington · Full-time · Posted Oct 28, 2026
- Experience
- 5+ years in program management or related roles; experience in e-Commerce or marketplace platforms.
- Education
- Bachelor's degree or equivalent practical experience.
About the job
Leads seller governance strategy and programs to improve marketplace performance, reduce seller-related risks, and enhance seller and customer experiences globally.
What you'll do
- Develop seller performance policies and governance frameworks across onboarding, service quality, and fund management.
- Analyze business data and seller feedback to create insights, improve metrics, and recommend cross-functional actions.
- Build global monitoring and support capabilities, guide regional teams, and report outcomes to leadership.
What they ask for
- Bachelor's degree or equivalent practical experience.
- Experience in e-Commerce or marketplace platforms.
- 5+ years of experience in program management or related roles.
- Fluency in Mandarin and English, including business terminology.
Nice to have
- Ability to influence and advocate across teams and levels without direct ownership.
Model-written summary · the original posting is authoritative