TikTok
TikTok Shop - Site Operations Manager
Buford, Georgia · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 5 years managing third-party logistics providers/vendors.
- Education
- Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
About the job
Manages end-to-end e-commerce fulfillment operations, overseeing operational performance, planning, continuous improvement, and cross-functional execution.
What you'll do
- Manage inbound, pick, pack, and outbound fulfillment operations and deliver safety, productivity, quality, and financial targets.
- Plan operations, including for peak seasons, and lead continuous improvement and network-wide strategic projects.
- Coordinate with cross-functional teams and third-party providers; set team goals and provide performance feedback.
What they ask for
- Bachelor's degree in Business, Logistics, Operations, Engineering, or a related field, or equivalent practical experience.
- 5 years of experience managing third-party logistics providers/vendors.
- Strong project management and continuous improvement skills.
- Experience managing inbound, outbound, or quality operations, with understanding of key metrics, inputs, and outputs; track record in operations management.
Nice to have
- Continuous improvement, Lean Six Sigma, or Kaizen experience.
- Experience writing training documents and standard operating procedures.
Model-written summary · the original posting is authoritative