TikTok
TikTok Shop - Site Operations Manager
Middlesex, New Jersey · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 3+ years managing third-party logistics providers/vendors.
- Education
- Bachelor's degree in Business, Logistics, Operations, Engineering, or a related field, or equivalent practical experience.
About the job
Manages end-to-end e-commerce fulfillment node operations, including performance, planning, continuous improvement, and team development.
What you'll do
- Oversee inbound, picking, packing, and outbound operations; deliver safety, productivity, quality, and financial targets.
- Plan for peak seasons, drive operational improvements, and lead strategic projects with cross-functional teams and third-party providers.
- Set operational metrics and team expectations, monitor performance, and provide feedback.
What they ask for
- Bachelor's degree in Business, Logistics, Operations, Engineering, or a related field, or equivalent practical experience.
- 3+ years of experience managing third-party logistics providers/vendors.
- Strong project management and continuous improvement skills.
- Experience managing inbound, outbound, or quality operations and understanding key metrics, inputs, and outputs.
Nice to have
- Continuous improvement, Lean Six Sigma, or Kaizen experience.
- Experience writing training documents and standard operating procedures.
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