TikTok
TikTok Shop - Sortation Operations Supervisor, Sort Center
Rancho Cucamonga, California · Full-time · Posted Oct 28, 2026
- Experience
- 3+ years of experience in sortation, fulfillment, parcel logistics, or warehouse operations.
- Education
- Associate's degree or above.
About the job
Leads daily automated sortation operations at a sort center, improving safe and accurate package processing, throughput, and system reliability.
What you'll do
- Oversee sortation operations and monitor throughput, accuracy, on-time processing, and efficiency.
- Resolve operational exceptions and disruptions through root cause analysis, coordinating with Maintenance, Engineering, and IT.
- Analyze performance data, improve processes, and lead frontline operators and Team Leads.
What they ask for
- Associate's degree or above.
- 3+ years of experience in sortation, fulfillment, parcel logistics, or warehouse operations.
- Experience managing frontline operations in a high-volume, fast-paced environment.
- Experience with automated material handling equipment, conveyor systems, or sortation technologies; strong problem-solving and root cause analysis skills.
Nice to have
- Experience with Cross Belt Sorters, Tilt Tray Sorters, Matrix Sortation systems, or other automated sortation technologies.
- Familiarity with WMS, sortation control systems, and operational performance reporting tools.
Tools
Matrix, Cross Belt Sorter, Tilt Tray Sorters, WMS
Model-written summary · the original posting is authoritative