TikTok
TikTok Shop - Strategy & Operations Manager, Merchant Growth
Los Angeles, California · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 5+ years; no alternatives stated.
- Education
- Bachelor’s degree in Business, Economics, Marketing, Data Science, or a related field.
About the job
Develops and implements strategies and scalable programs to onboard merchants, grow their performance, and improve TikTok Shop’s merchant ecosystem.
What you'll do
- Identify merchant ecosystem opportunities and challenges, and design initiatives to improve merchant performance and platform supply.
- Work with industry, operations, and product teams to turn strategies into scalable programs and solutions.
- Analyze merchant performance and ecosystem trends, and lead cross-functional projects to refine and implement growth initiatives.
What they ask for
- Bachelor’s degree in Business, Economics, Marketing, Data Science, or a related field.
- 5+ years of experience in e-commerce strategy, marketplace operations, merchant operations, or related fields.
- Experience collaborating with cross-functional teams such as operations, product, or merchant success teams.
- Strong analytical skills and ability to use data to identify business opportunities and inform strategy.
Nice to have
- Experience with marketplace platforms, merchant ecosystems, or e-commerce growth initiatives.
- Ability to design and implement scalable operational or product solutions.
Model-written summary · the original posting is authoritative