Tin Can
Community Experience Specialist
$70K–$100K
Seattle · On-site · Full-time · Posted Oct 15, 2026
About the job
Manage the day-to-day experience for schools, PTAs, and parent groups, guiding community orders, fundraisers, donations, and directories from initial inquiry through launch.
What you'll do
- Respond to community inquiries, explain the program, and guide group orders through delivery.
- Review fundraising and donation requests and set up and maintain community directories.
- Track community status and weekly metrics, improve processes, and share recurring feedback and community stories with the team.
What they ask for
- Strong written and verbal communication and relationship-building skills.
- Highly organized and detail-oriented, able to manage many requests at once.
- Self-starter who takes ownership, runs processes reliably, and looks for improvements.
- Comfort working in person, including at the office, on community visits, and occasionally at events.
Nice to have
- Involvement with schools, PTAs, or parent groups through work, volunteering, or personal experience.
Pay
$70K – $100K (base salary)
Tools
Zendesk, CRM, Shopify, spreadsheets
Model-written summary · the original posting is authoritative