Tines
Professional Services Engineer II - West
$120K–$145K
United States - West (Remote) +1 · Remote · Full-time · Posted Sep 10, 2026
- Location
- United States - West (Remote)
United States (Remote) - Experience
- 5+ years delivering Professional Services and implementing SOAR platforms or similar automation solutions.
- Visa sponsorship
- Applicants must be authorized to work for any employer in the U.S.; the company is unable to sponsor or take over sponsorship of an employment visa at this time.
About the job
Designs and delivers customer-specific workflow automations in Tines, advising customers on implementation, integration, testing, and automation roadmaps.
What you'll do
- Scope, design, build, and optimize automation Stories and workflows in customer Tines tenants, connecting tools through APIs.
- Advise customers on automation roadmaps, platform adoption, architecture, testing, and workflow suitability.
- Coordinate with internal teams and customers to deliver documented, production-ready implementations aligned with project goals and timelines.
What they ask for
- 5+ years of experience delivering Professional Services and implementing SOAR platforms or similar automation solutions.
- Strong customer-facing skills and experience in a consultancy role.
- Experience interpreting API documentation and using and troubleshooting APIs; experience with OAuth2 and JWT authentication.
- Ability to craft and refine prompts and advise on AI-driven versus deterministic workflow components.
Pay
$120K-145K (80/20 split) total pay
Tools
Tines, APIs, OAuth2, JWT, LLMs
AI focus
Apply understanding of LLMs, agents, and automation models—including capabilities, limitations, and prompt design—to create reliable outputs and advise on AI-driven versus deterministic workflow design.
Model-written summary · the original posting is authoritative