TMEIC
Field Services Support Specialist (EEP26412)
Brookshire, Texas · Full-time · Posted Sep 23, 2026
- Experience
- 3 years in field engineering, client support, development, or testing of photovoltaic inverters in field or laboratory environments.
- Education
- Bachelor’s degree in engineering technology, industrial technology, electronics technology, or a related technical field, or equivalent via education and/or work experience.
About the job
Coordinates warranty, technical support, and parts-related activities to resolve field issues and support effective service operations.
What you'll do
- Process warranty requests, replacements, and claims; track and report warranty costs.
- Support clients, engineers, and suppliers in troubleshooting on-site issues and resolving product failures.
- Identify and report system deficiencies, issue troubleshooting guidance, and recommend or implement corrective actions.
What they ask for
- Bachelor’s degree in engineering technology, industrial technology, electronics technology, or a related technical field, or equivalent via education and/or work experience.
- 3 years’ experience in field engineering, client support, development, or testing of photovoltaic inverters in field or laboratory environments.
- Demonstrated knowledge of power conversion and distribution transformers.
- Proficiency in MS Word, Excel, PowerPoint, Access, and Outlook; availability for up to 15% domestic and international travel, sometimes with limited notice.
Nice to have
- Master of science in electrical, mechanical, or related engineering field.
- Proficiency in Japanese and English, or working knowledge of ISO 9001:2015 quality management standards, or experience in photovoltaic inverter power generation.
Tools
MS Word, Excel, PowerPoint, Access, Outlook, ISO 9001:2015
Model-written summary · the original posting is authoritative