Trajectory
Member of Business Staff
San Francisco · On-site · Staff · Full-time · Posted Sep 10, 2026
About the job
Works with Trajectory’s founders to develop go-to-market, customer success, pricing, partnerships, communications, and business operations for its continual-learning platform.
What you'll do
- Lead customer success, onboarding, feedback, renewals, and expansion processes.
- Develop pricing and business models, negotiate commercial agreements, and build strategic partnerships.
- Build the go-to-market and sales process, lead customer discovery and pre-sales, and create external communications and technical storytelling.
What they ask for
- Systems thinking and the ability to turn ambiguous goals into decisions, processes, and execution.
- Ability to understand technical products, model training, evaluations, agents, and infrastructure.
- Exceptional writing, editing, and communication skills, including with technical and executive audiences.
- Strong commercial judgment, customer-discovery skills, proactivity, and ability to work across strategy and detailed execution.
AI focus
Supports commercialization of a continual-learning platform that enables companies to use product signals to continuously post-train agentic models; involves understanding model training, evaluations, agents, and infrastructure.
Model-written summary · the original posting is authoritative