Twilio
Digital Sales Representative - Activate
Remote - US · Remote · Full-time · Posted Sep 16, 2026
- Experience
- At least 1 year of sales development or business development experience at a technology company, or 2-3+ years of closing experience in another industry.
About the job
Grow and retain high-value self-service accounts by identifying opportunities, guiding product adoption, and preventing churn across Twilio products.
What you'll do
- Engage assigned inbound and outbound leads, assess customer needs and usage signals, and identify growth opportunities.
- Guide customers in adopting Twilio Communications, SendGrid, or Segment products and address risks or blockers to retain accounts.
- Collaborate with Sales, Solutions Engineering, Marketing, and Product teams to improve sales plays and customer engagement.
What they ask for
- At least 1 year of sales development or business development experience at a technology company, or 2-3+ years of closing experience in another industry.
- Ability to qualify inbound and outbound opportunities, uncover customer needs, and guide customers toward relevant solutions.
- Strong communication skills with technical and business stakeholders; ability to manage a high-volume book of accounts and follow through on commitments.
- Comfort using data, product usage signals, and sales plays to prioritize outreach and identify growth or retention opportunities.
Nice to have
- Experience selling SaaS, cloud communications, email, customer data, or developer-focused products; familiarity with product-led growth, self-service, or usage-based sales.
- Experience with Salesforce, Outreach, Gong, or similar sales engagement and CRM tools.
Pay
$30.09/hr - $37.61/hr (estimated pay range; compensation type not specified); $31.77/hr - $39.71/hr (estimated pay range; compensation type not specified); $33.44/hr - $41.80/hr (estimated pay range; compensation type not specified)
Tools
Twilio Communications, SendGrid, Segment, Salesforce, Outreach, Gong
AI focus
Twilio states that it uses AI to help make its hiring process efficient; the job posting does not describe AI-related job duties.
Model-written summary · the original posting is authoritative