Twilio
Partner Program Manager
$117K–$172K
Remote - US · Remote · Manager · Full-time · Posted Oct 23, 2026
- Experience
- 5–8 years.
- Education
- Bachelor’s degree in Business, Marketing, Communications, or a related field; relevant experience may be considered. MBA is a plus.
About the job
Manages and modernizes Twilio’s partner programs by improving partner lifecycle operations, automating workflows, and coordinating initiatives that support partner experience and revenue.
What you'll do
- Optimize partner onboarding, lifecycle touchpoints, support workflows, and operational processes through scalable automation.
- Manage partner technology and vendor capabilities, and develop communications and enablement materials for partners.
- Lead cross-functional project plans and operational frameworks for partner initiatives, incentives, and revenue pipelines.
What they ask for
- Bachelor’s degree in Business, Marketing, Communications, or a related field; relevant experience may be considered.
- 5–8 years of experience in partner program or project management, partner management, strategy and operations, or a similar role within a fast-paced technology company.
- Proven ability to work effectively in complex environments, turn ambiguous problems into plans, and deliver results.
- Strong project management, collaboration, written communication, and verbal communication skills.
Nice to have
- Understanding of partner program structures and experience with SIs, ISVs, Resell, or Technology partner tracks.
- Exposure to CRM and partner ecosystem technologies, and experience with commercial program models, referral paths, or joint sales plays.
Pay
$116,960 - $146,200 (base salary); $123,760 - $154,700 (base salary); $137,520 - $171,900 (base salary)
Tools
CRM, PRMs, account-mapping utilities, data integration tools
AI focus
Use software and AI to optimize processes and remove manual tasks; the posting also states that AI is used to help make hiring efficient.
Model-written summary · the original posting is authoritative