Twilio
Principal Presales Engineer
$139K–$193K
Remote - US · Remote · Principal · Full-time · Posted Sep 30, 2026
- Experience
- 8 years in solutions engineering (presales), or 10+ years of professional experience supporting technical products, plus customer-facing experience.
- Education
- Bachelor’s and/or master’s degree in a technical discipline, or equivalent practical experience.
About the job
Leads technical presales for Twilio communications products, helping customers identify needs, evaluate solutions, and achieve technical wins.
What you'll do
- Partner with Account Executives on qualification, demos, proofs of concept, RFPs, technical documentation, presentations, and enablement.
- Lead customer discovery and present product capabilities and technical architectures.
- Share reusable demonstrations and presentations with the Solutions Engineering community.
What they ask for
- At least 8 years in solutions engineering (presales) selling complex technical products, or 10+ years supporting technical products with customer-facing delivery or consulting experience.
- Strong communication and presentation skills, including explaining complex topics to different audiences.
- Ability to understand customer communications needs and guide them to technical solutions.
- Software development experience in one or more listed areas, and a technical bachelor’s and/or master’s degree or equivalent practical experience.
Nice to have
- Experience with new business accounts, cloud platforms and architecture, Telecom/SIP/Contact Center/Security, or sales methodologies.
Pay
$138,872.00- $173,590.00 (base salary); $146,592.00 - $183,240.00 (base salary); $154,304.00 - $192,880.00 (base salary)
Tools
Java, C#, Node.js, Python, PHP, JavaScript, REST APIs, Amazon Web Services
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